Faculty Support Team
About Us
The Faculty Support Team's mission is to support all College of Education faculty in effectively integrating technology into their courses. In addition to weekly technology workshops held in the Laptop Lounge, our team of friendly, knowledgeable staff is available daily to answer your technology questions and help you find creative ways to include technology in your courses in ways that support your pedagogical goals.
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Our Team
Ezzard "BJ" Bryant
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BJ graduated with his M. Ed. in Instructional Technology from USF. He is a highly skilled videograher and presents workshops on iMovie, Final Cut, and other video editing applications. BJ is an expert uer of all versions of iLife and iWork, and he can also help you learn how to use interactive whiteboards in the classroom. |
Luis Perez
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Luis received his M. Ed. in Instructional Technology from USF, and he is currently a Ph. D. student in the IT department. Luis is equally comfortable with Windows and the Mac, and he teaches workshops on all iLife and iWork programs. Luis is also interested in the educational uses of the iPod and podcasting. |
Stephen Clarke
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Stephen is an undergraduate student in Biophysics who has worked for FCIT for one year and TSR for 3 years. He is an expert on Apple hardware and networking support. He has extensive experience with Blackboard, Windows troubleshooting. |
James Seaman
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James is an accomplished artist and web designer who is an expert user of Adobe products such as Photoshop, Illustrator, and InDesign. He is well versed in standards compliant web design with HTML and CSS. |
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Training Schedule
Our faculty workshops run about 45 minutes and take place in the Laptop Lounge, EDU 252.
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Resources
The following online and print resources have been created by the Faculty Support Team:
- Software Guides
These PDF guides were created for the USF College of Education Laptop Initiative. Topics include OS X, iLife, iWork, Inspiration, podcasting, and more. You can print out these guides for reference or as a guide while you try to learn a new program.
- Tech Ease for Windows and Tech Ease for Mac
These two FCIT websites include answers to the most common technology questions from a teacher's perspective. Each topic is fully illustrated with step by step directions. The two sites include PDF software guides as well as tutorial videos on podcasting, wikis, iLife, iWork, the educational uses of the iPod, and more.
- iTunes U
USF's College of Education is a prominent contributor to the iTunes U site for USF. The following resources are available as podcasts you can download using iTunes:
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Frequently Asked Questions
1. My laptop's screen is broken, can the Faculty Support Team fix it for me?
Unfortunately, most parts on a laptop require service from a technician who is certified by the company that makes the laptop, otherwise you risk voiding your warranty. The Faculty Support Team is available to answer any software and technology integration questions you may have, and we can help troubleshoot your problem and let you know what the best course of action is, but we are not able to perform hardware repairs.
2. Can the Faculty Support Team come to my class?
Most of the team is made up of graduate students who take classes in the evenings. If your class is scheduled during the hours the Laptop Lounge is open (M-F, 9-5 PM) we will make every effort to accommodate your request to have one of our trainers come to your class to present a workshop or provide instructional support. We are unable to offer after hours (after 5 PM or weekends) support.
3. I am interested in learning a new technology that is not listed on your schedule, how can the Faculty Support Team support me?
You can make a suggestion for a workshop by emailing the Faculty Support Team at laptoplounge@coedu.usf.edu. We will try our best to prepare a workshop that meets your needs. We are also available for 1 on 1 sessions at times that are more convenient for you.
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